complaint·October 20, 2023

S3 and S4 stated that the facility has taken action to alleviate any odor that has been caused by the disrepair such as opening doors and windows and placing a fan in the kitchen area to blow the smell away from dinning area. S2 and S3 stated that the smell is primarily in the kitchen area and can be smelled when kitchen staff open the doors to deliver food. S5 stated that at one point the odor did linger into the hallway closets to the kitchen area but recently they have not smelled any odors. Based on interviews with residents, R4 stated that they were informed by staff that the exhaust fan in the kitchen was broken and that there may be an odor, R4 stated that they smelled a slight odor in the kitchen area at one point but did not smell anything recently. Based on LPAs observations and interviews, although the allegations may have happened or is valid, the facility is taking action to make repairs and alleviate odors, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted and a copy of this report provided.