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Inspection visit

complaint

IVY PARK AT SAN RAMONLicense 0792011161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On the allegation Staff do not ensure a resident has hot water LPA found the following: When LPA spoke with the ED they states that they were aware that there was an issue with the hot water especially in R1's room. ED states that the issue took a few months to resolve because they were trying to locate the issue and that they resorted to replacing the boiler system for the facility. LA also interviewed R1 who stated that they did not have hot water in 1 of their bathroom showers for a few months. R1 states that their apartment has 2 bathrooms so they were able to get hot water in the other bathroom. R1 states that the hot water has since been restored and they are no longer experiencing any issues. Based on interviews the above allegation is Substantiated. Based on LPAs interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted and a copy of this report provided

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87307(d)(2)Type B

    (d) The following shall apply... to all facilities:(2)The premises shall be maintained in a state of good repair... Based on observations and interview the facility did not comply with the following by the call buttons being in disrepair which poses a potential safety and personal rights violation to residents in care

  • 87465(a)Type B

    (a) A plan ...by compliance with the following:this requirement was not met as evidence by: Based on record review the facility did not comply with the following by having an inaccurate MAR which put into question the validity of the entries which poses a potential safety and personal rights violation to residents in care.

  • 87303(e)(2)Type A

    (e) Water supplies and plumbing fixtures shall be maintained as follows:(2)Faucets...Hot water temperatur ... not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C)....This requirement was not met as evidence by: Based on interview the facility did not comply with the following by not having hot water in 1 of 2 of R1's showers which poses an immediate safety and personal rights violation to residents in care.

  • 87211(a)Type B

    (a) Each licensee shall furnish ... reports...but not limited to, the following:this requirement was not met as evidence by: Based on interview the facility did not comply with the following by not reporting incidents as required which poses a potential safety and personal rights violation to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the May 29, 2025 inspection of IVY PARK AT SAN RAMON?

This was a complaint inspection of IVY PARK AT SAN RAMON on May 29, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to IVY PARK AT SAN RAMON on May 29, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "(d) The following shall apply... to all facilities:(2)The premises shall be maintained in a state of good repair... Base..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.