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Inspection visit

Follow-up

IVY PARK AT SAN RAMONLicense 0792011161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 3/24/2026 at 10:50 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct a Case Management visit. LPA met with Executive Director, Gilbert Castro and explained the purpose of the visit. While LPA A Gomez was conducting a complaint investigation (15-AS-20250820161102) LPA found through interviews an incident reports that facility is not providing adequate care and supervision. LPA found that on 8/13/2025 R2 entered R1’s room without staff knowing during mealtime due to staff not monitoring residents being brought down to dining. LPA interviewed staff (S1) who stated that at the time of the incident “there was not a system in place to ensure the monitoring of residents being brought down to dining and that it was common for residents to wander off.” R1 and R2 were both memory care residents. The deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type B

    (a)Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services.This requirement is not met as evidence by: Based on interviews the licensee did not comply with the section cited above by not having adequete staffing in memory care which allowed R2 to wander into R1's room unbeknownst to staff which posed a potential personal rights violation to residents in care

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FAQ · About this visit

Common questions about this visit

What happened during the March 24, 2026 inspection of IVY PARK AT SAN RAMON?

This was a other inspection of IVY PARK AT SAN RAMON on March 24, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to IVY PARK AT SAN RAMON on March 24, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a)Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to me..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.