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Inspection visit

complaint

ANGEL CARE HOMELicense 0792011341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC9099. Based on LPA observation and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8) are being cited on the attached LIC 9099D. Exit interview conducted. A copy of the appeal rights and this report provided. Continued from LIC9099. did not mention observation of this to R1 or any other residents. R1 was not interviewed due to diagnosis. Staff stated during interviews that no one handles any of the resident roughly. LPA was not able to interview W1. Allegation: Facility staff yells at resident(s) W1 stated during initial interview that R1 is hard of hearing and staff yells at R1. Based on LPA's observation the staff do yell in order for R1 to hear them. LPA observed R1 asking staff to speak up. Staff stated they are not yelling to be malicious, but R1 can't hear them. Allegation: Facility staff unable to communicate with residents and others due to language barrier W1 stated during in initial interview there were three (3) staff that are not able to communicate with the residents due to a language barrier. S1 stated all staff are able to communicate. Some have heavier accents than others but all can communicate. LPA interviewed the staff in question S2, S3, and S4. S2 had the heavier accent and did not understand everything LPA but was able to answer and communicate. The other two (2) staff in question did not have a communication problem. LPA observed all three (3) of the staff in question communicate with the residents. Allegation: Facility staff not ensuring adequate amount of food is stored at facility W1 stated during initial interview that there is never an adequate amount of food at facility. LPA's initial visit was 8/30/2024, and LPA observed facility had food on that date. S3 stated during interview that facility does run short of food a lot. S3 said he has Continued on LIC9099C. Continued from LIC9099C. purchased some food items before. S4 stated he doesn't do any cooking that he only cleans the kitchen. S1 stated the staff will advise and make a list of foods to purchase. On today's date LPA observed facility had a sufficient amount of perishables, non-perishables, and snacks. Based upon the information obtained during and the interviews conducted during the investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of report was given .

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)(5)Type B

    (e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Slip-resistant mats, strips, or flooring shall be used in all bathtub and shower floors. This requirement was not met as evidence by: Based on observation the Licensee did not comply wiht the section cited above in having a non slip mat in the shared bathroom tub, which poses a potential health and safety risk to persons in care.

  • 87303(a)Type B

    (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in having the tub in the shared bathroom in repair, which poses a potential health and safety risk to person in care.

  • 87211(a)(1)Type B

    (a) Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence... This requirement was not met as evidence by: Based on record review the Licensee did not comply with the section above in reporting incidents for R1 and R2 to CCLD, which poses a potential health and safety risk to persons in care.

  • 87307(3)(c)Type B

    (3) Equipment and supplies necessary for personal care... shall be readily available to each resident. (C) Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths. The quantity shall be sufficient to permit changing at least once per week or more often... clean linen is in use by residents at all times. This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in having suffiencient linen for residents, which poses a potential health and safety risk to persons in care.

  • 87465(d)Type A

    (d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided... This requirement was not met as evidence by: Based on observation and record review the Licensee did not comply with the section cited above in obtaining and administering prescriptions as ordered, which poses a potential health and safety risk to persons in care.

  • 87465(g)Type A

    (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidence by: Based on interviews and record review the Licensee did not comply with the section cited above in contacting 9-1-1 after R1 sustained an injury which poses an immediate health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2025 inspection of ANGEL CARE HOME?

This was a complaint inspection of ANGEL CARE HOME on January 30, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to ANGEL CARE HOME on January 30, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Slip-resistant mats, strips, or flooring sh..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.