complaint·March 7, 2024

Continued from LIC9099. During interview with Staff 1 (S1) and Staff 2 (S2) it was stated that the facility has an inverter that has large battery packs to give electricity for 90 minuets. S1 stated staff was informed that residents should be moved within an hour if power is out after the 90 minuets. S1 also stated the common areas, the lights in the apartments are dimly lit and the kitchen equipment still works when the inverter is working. S2 showed LPAs where the inverter is located during the visit. S2 stated that he completes safety training with all new employees. Based on the investigation the above allegations are unsubstantiated. Allegation: Staff does not prevent residents from falling in the shower. RP stated during initial interview some residents have concerns about other residents falling while exiting the shower and that additional grab bars should be installed. LPAs toured an apartment with and without the extra grab bars. S1 stated that the residents are offered a referral to have grab bars installed by a contractor at an additional cost. Review of the admission agreement indicates any alterations and maintenance has to be given written approval prior to any physical changes, which would include the installation of additional grab bars. The residents that were interviewed did have concerns about falling when exiting the shower but felt they should not be responsible for paying a contractor that is referred from the facility to install additional grab bars. Based upon the information obtained during investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report provided,