complaint·August 13, 2024

continue from LIC9099 Allegation: Staff do not ensure reporting requirements are being followed Based on observation the GM followed reporting guideline by submitting Unusual Incident Reports (UIR) to CCLD within the time frame of outbreak. LPA received the following (UIRs) on July 5, 2024, July 7,2024 and July 11, 2024. Allegation: Facility is in disrepair Based on observation and interviews with staff, the kitchen area was affected by the Heating, Ventilation, and Air conditioning (HVAC) unit , however the residents weren’t affected. The residents still had air conditioning in the common areas such as dining room, activity room and their rooms, which causes no health concerns to the residents in care. Allegation: staff does not ensure facility temperatures are maintained between 78 - 85 degrees Based on observation and interviews with staff, the facility has had a problem with the Heating, Ventilation, and Air conditioning (HVAC) since 06/07/2024. One of the two units located outside of the facility controls the dining room, library, and the kitchen area, that’s the unit that has a down compressor. An attempt to fix the problem was made however, unsuccessful so the repair man did a temporary fix by re-wiring the unit which will allow the unit to work but not all thermostats can run same time. Which causes the kitchen area to be warmer than usual during (breakfast, lunch and dinner) times when the residents are in the dining room. The GM provided large industrial fans to provide relief to staff working in the kitchen. LPA observed three (3) fans located near the cooking area, prep station and the dishwashing station. The GM also allowed staff to take extra breaks if needed for relief throughout the day. continue on LIC9099C continued from LIC9099C Allegation: Licensee does not ensure staff are in good health to perform assigned tasks Based on interviews with staff a staff member reported to work as scheduled and wasn’t feeling well, decided to take a COVID-19 test and it was negative. The staff member waited approximately 30 minutes took another test and it was positive. The staff member immediately left the community. Once at home the staff member called the MedTech who was working closely with her that and encourage her to also test. The MedTech tested herself and tested positive at that tine she notified her manager and left the community. Neither employee returned to community, until they both tested negative which was on the Sixth day after testing positive. Based upon the information obtained during investigation, the above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report provided .