Incident investigation·August 1, 2024

On 8/1/2024 at 2:00 PM, Licensing Program Analysts (LPAs) James Sampair and David Doidge arrived unannounced for a case management visit concerning the 7/25/2024 incident with Resident R1 who reported their debit card missing. Upon entering the facility, the LPAs stated the purpose of visit to Executive Director (ED) Ricardo Romero. During the visit, the LPAs interviewed the ED and R1 about the incident. The ED stated that an internal investigation was initiated and that both Walnut Creek and Concord Police Departments were pursuing the investigation and that a former staff member, S1, whose employment had been terminated for a different reason on 7/29/2024, was the main suspect. Resident R1 confirmed that she was being treated with respect and support by the facility staff and that they were working to protect her and other residents from theft. No citations issued during this visit. Exit interview was conducted with the ED. A copy of this report was provided.