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Inspection visit

Incident investigation

Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 12/9/2025 at 2:00 PM, Licensing Program Analysts (LPAs) K. Nguyen and L. Alexander arrived unannounced to conduct a case management visit in regard to incident reports received to the Community Care Licensing Division (CCLD) on 11/15/2025. LPAs met with Executive Director, Dolly Bindar, and explained the purpose of the visit. LPAs received an Unusual Incident Report (UIR) on 11/15/2025 regarding an incident that occurred with Resident 1 (R1). LPAs interviewed Staff 1 (S1) regarding the incident and requested R1's files, including but not limited to the Physician report, any discharge summary, chart notes, care plan, hospice notes, and death certificate to be submitted by 12/30/25 to CCLD. No deficiencies were made during this visit. An exit interview was conducted, and a copy of this report was provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(g)Type B

    CCR 87465 Incidental Medical and Dental Care(g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4).This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with section above by not activating 9-1-1 if an injury or other circumstance which poses a potential health and safety risk to the persons in care.

  • 87465(a)(6)Type B

    CCR 87465(a)(6) – Incidental Medical and Dental CareWhen requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility.This requirement was not met as evidenced by: Based on record review and interviews, the licensee failed to ensure accurate medication administration documentation for R2. On 10/18/2024, the MAR reflected narcotic administration times of 6:00 a.m. and 2:00 p.m., while the Individual Resident Narcotic Record showed administration at 6:00 a.m. and 7:00 a.m. The discrepancy between the two documents demonstrates falsified or inaccurate medication administration documentation which poses a potential health and safety risk to the persons in care.

  • 87629(b)(1)Type B

    CCR 87629(b)(1) InjectionsInjections. Ensuring that injections are administered by an appropriately skilled professional should the resident require assistance.This requirement is not met as evidence by: Based on record review and staff interviews, the licensee did not comply with the section cited above by ensuring that injections are administered by an appropriately skilled professional. Records show that Medication Technicians (Med Techs), who are not appropriately skilled professionals, were administering insulin injections and performing blood glucose checks for R2. S1 confirmed that Med Techs “set up” insulin pens and used a “hand-over-hand” method during injection. This failure to ensure proper training and delegation in medication administration poses a potential health and safety risk to residents, including risk of injury, infection, or medication error.

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  • 87622(a)(2)Type B

    Fecal Impaction Removal, Enemas, and/or Suppositories(a) The licensee shall be permitted to accept or retain a resident who requires manual fecal impaction removal, enemas, or use of suppositories under the following circumstances: (2) Manual fecal impaction removal, enemas, and/or suppositories shall be permitted if administered according to physician's orders by either the resident or an appropriately skilled professional.This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not comply with section above by not following dr's orders with R1 self-administering their intravaginal cream or appropriately skilled professional will administer the medication which poses a potential health and safety risk to the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 9, 2025 inspection of KENSINGTON AT WALNUT CREEK, THE?

This was a other inspection of KENSINGTON AT WALNUT CREEK, THE on December 9, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to KENSINGTON AT WALNUT CREEK, THE on December 9, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.