complaint·April 30, 2026

Allegation: Uncleared staff provided care to residents Investigation Finding: Unfounded During investigation, LPA D Panlilio conducted interviews with reporting party (RP) and facility staff (ED, S1) and reviewed staff (S1) documents. On 02/05/26, RP stated that HR staff (S1) informed her that she was fingerprint cleared in the Guardian Portal. RP stated she was hired on 02/05/26 and started working as a caregiver assisting residents with showers and activities of daily living from 02/17/26 to 04/15/26. On 02/17/26, the facility received a notice from the California Department of Social Services (CDSS), Care Provider Management Branch (CPMB) requesting the facility to complete and submit a criminal record exemption for S1 by 04/03/26. RP stated she submitted the completed exemption requirements to HR staff (S1) on 03/21/26. RP stated she was terminated on 04/15/26 because her criminal background clearance was rescinded. Review of S1’s background clearance documentation in the Guardian Portal showed S1 was fingerprint cleared and associated to the facility when she was hired on 02/05/26 and worked at the facility from 02/17/26 until 04/15/26 . Therefore, the allegation that uncleared staff provided care to residents is unfounded. No deficiency cited during visit. Exit interview conducted and a copy of this report provided