complaint·August 12, 2025

Allegation: Staff are not meeting resident’s nutritional needs Investigation Finding: Unsubstantiated On 08/12/25 at 1PM, LPA interviewed staff (ADM, S1) and residents (R1, R2, R3). ADM stated staff follows prescribed special diet requirements for residents. S1 stated he prepares low carbohydrate and gluten free meals for R1, meals rich in protein for R2 since he is on dialysis and soft minced diet for R3 since he has no upper and lower teeth. R1, R2, R3 confirmed with LPA that staff provide them 3 meals each day with snacks and drinks in between meals. LPA observed facility has sufficient 2-day perishables (fresh fruits, vegetables, eggs, milk, juices, gluten free bread, pies, various meats) and 7-day non-perishable food supply. LPA observed residents are hydrated, well nourished, odor free, and comfortable in their surroundings. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that staff are not meeting resident’s nutritional needs is unsubstantiated. No deficiency cited during visit. Exit interview conducted and a copy of the report provided. Allegation: Facility outlets are in disrepair with exposed wires Investigation Finding: Unfounded During investigation, LPA toured the facility including but not limited to residents’ bedrooms, bathrooms, kitchen, dining and living room areas. LPA did not observe any exposed wires present at the facility on 08/12/25. LPA also reviewed prior Complaint 15- AS-20250605113309 dated 06/13/25 which showed facility replaced all ungrounded electrical outlets with three prong grounded outlets inside the home (all resident's bedrooms, bathrooms, hallways, dining and kitchen areas) on 06/14/25. On LPA’s prior unannounced visit dated 06/13/25. LPA observed resident (R1) had several devices (medical monitoring device, TV, phone charger) plugged into a surge protector strip which is connected to the wall outlet. LPA did not observe any exposed wires from the electrical outlets. The Department had investigated the complaint alleging that facility outlets are in disrepair with exposed wires. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. No deficiencies cited. Exit Interview conducted and a copy of this report provided.