complaint·November 6, 2024

***report continues from LIC9099*** Upon inspection LPA observed the facility to be neat, clean, tidy, and free of rodents and odors. Trash bins are located behind the fence along the side of the facility. LPA did not observe any exposed waste or feces, the trash was neatly stored in the bins. There was no excess waste observed. This agency has investigated the complaint alleging staff do not keep the facility clean, sanitary or free of trash and staff do not keep the facility free of rodents. We have found that the complaint was unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted, a copy of this report provided.