complaint·October 26, 2023

On this day at around 12:00PM Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 10-day investigation and met with Licensee/Administrator, Ritchie Gonzales. LPA explained to Licensee/Administrator the purpose of visit. During the visit, LPA requested the following records: Certificate of Liability Insurance. LPA received Premium Finance Agreement and Certificate of Liability Insurance with Effective Date of Policy 08/01/2023. Based on the information gathered during the course of investigation, the 1 allegation is closed as Unfounded. A finding that the complaint is Unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. No deficiencies cited. Exit Interview conducted and a copy of this report provided.