complaint·March 18, 2026

Allegation: Staff person engaged in conduct inimical Investigation Finding: Unsubstantiated During investigation, the Department conducted interviews of residents (R1, R2, R3, R4, R5, R6), responsible parties (W1, W2, W3, w4, W5, W6), facility staff (ADM, S1, S2, S3, S4, S5), Regional Center of the East Bay Case Managers (CM1, CM2) and reviewed facility documents. On 07/28/25, residents’ families and Regional Center of the East Bay (RCEB) case managers reported during their interviews that the residents’ families make financial decisions on the resident’s behalf. However, all residents’ monthly Personal and Incidental (P&I) funds go directly to Eastbay Villas facility. Administrator (ADM) and Direct Support Professional (DSP1) manage their funds. DSP staff were interviewed and said they do not have access or manage resident’s money. ADM cashes resident’s checks and gives DSP1 the cash monthly to record in the P&I binder. All funds are tracked with receipts and bank statements and are kept locked and inaccessible from residents and staff. Staff were unaware of any staff, including ADM, of stealing residents’ money. ADM denied stealing current resident’s money and denied any involvement in stealing her former resident’s money. On 05/14/25, ADM showed email communications between herself, her attorney and Plaintiff attorneys with Trustee which showed that in exchange for her testimony of her knowledge of certain conduct and actions by another defendant, there would be a Stipulation for the dismissal of the litigation against her in the matter. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation that staff person engaged in conduct inimical is unsubstantiated. No deficiency cited during visit. Exit interview conducted and a copy of this report provided.