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Inspection visit

Follow-up on corrections

STERLING ESTATES CONCORD LLCLicense 0792014911 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 08/15/2025 at 09:06 AM Licensing Program Analysts (LPA) J. Clancy-Czuleger conducted a Case Management. LPA met with Shanta Council, Caregiver. Administrator Valerie Sergey was called and informed of the visit. While LPA J. Clancy-Czuleger conducted a complaint investigation (15-AS-20250811145342) on 08/15/2025, LPA requested to review resident records. LPA was informed that the staff at the facility do not have access to the resident records and are not able to provide them to the LPA. The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(a)Type B

    Maintain separate complete record for each resident

    The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: The facility staff not being able to access resident records, and provide them to licensing agency staff.

FAQ · About this visit

Common questions about this visit

What happened during the August 15, 2025 inspection of STERLING ESTATES CONCORD LLC?

This was an other inspection of STERLING ESTATES CONCORD LLC on August 15, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to STERLING ESTATES CONCORD LLC on August 15, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility ..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.