complaint·May 12, 2025

Questionable death Records were reviewed regarding the death of R5. Based on documentation, R5 was on Hospice at the time of death. Records indicated R5 had a family member present at the time of death on April 7, 2025. Family member noticed R5 was unresponsive and contacted facility staff. Facility staff contacted Hospice. Once Hospice arrived at the facility, R5 was unresponsive and pronounced deceased. R5’s death certificate lists cause of death as natural, therefore the above allegation is UNFOUNDED . A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Licensee does not ensure enough staff are present to meet the needs of the residents Staff did not seek timely medical attention for resident Based on interviews with four (4) staff and four (4) residents, the Department determined that there are enough staff present to meet the needs of the residents in care and that staff seek timely medical attention. Staff stated they know the protocol on how to address any medical intervention and residents had no concerns with timely medical attention. Therefore, the allegations are UNFOUNDED . A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility.