complaint·March 3, 2026

Staff abused resident in care Staff restrained resident in care The Department conducted interviews with staff members and reviewed records regarding allegations above. Staff interviews revealed that they were not aware of any abuse or restraining of any residents in care; therefore, the above allegations are found to be UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Staff yelled at residents in care The department interviewed six (6) staff during a complaint investigation. The department conducted a tour of the facility on 12/08/25 and 02/17/26. Interviews indicated that all staff treat all residents with dignity and respect and do not yell at residents. During a facility tour on 12/08/25 and 02/17/26, facility staff were observed to be attentive to residents’ needs and treating residents with dignity and respect. Based on facility tours, interviews and observation, the department found that there is no evidence that facility staff do not treat residents with respect or speak inappropriately to residents; therefore, these allegations are found to be UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility.