complaint·February 19, 2025

Staff does not ensure facility is kept free of pests Based on documents obtained and statements reviewed, the department determined that there was insufficient evidence that the facility is not kept free of pests. The facility representative stated that the pest control company comes in monthly, and more often as needed. Department reviewed Pest Control dates for the past 6 months on 06/25/2024, 07/18/2024, 08/02/2024, 09/10/2024, 10/22/2024, 11/26/2024, 12/03/2025, 01/03/2025, 01/07/2025 and 01/14/2025. It was stated that the Pest Control company just visited the facility over a week ago and sprayed the exterior and interior of the building. The pest control company is continuing to monitor any pest activity. Five (5) staff and five (5) residents were interviewed and stated they have not seen any pests at the facility. During 01/13/2025 and 01/29/2025 visits, the facility was toured and a copy of receipts from the pest control company was provided. Therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted. Report left with facility.