complaint·June 17, 2024

On 6/17/24 Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to open and deliver complaint findings into the allegation listed above and met with Administrator Jennifer Hinch. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: The Department received a report stating that the Authorized Representative did not receive a refund after a resident’s death. However, the Department received confirmation and documentation on 6/14/24 that a check was sent to the address on file. The LPA finds this allegation to be UNFOUNDED - meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted and copy of this report was left with facility.