complaint·April 30, 2024

Licensing Program Analyst (LPAs) Muscan and Bains arrived at the care home and met with Administrator Lenore Alexius, to close the complaint into the allegations listed above. The department conducted a walkthrough of the facility. The facility was clean, safe, sanitary, and free of mold and odor. Upon initial investigation it was discovered that the allegations for this complaint is for another facility. Although the complaint allegations are not related to this facility, the Department did not observe any issues with the facility physical plant. The above allegations are found to be UNFOUNDED. A finding that the allegations are unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis. No deficiencies are being cited. Exit interview conducted. A copy of the report provided.