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Inspection visit

complaint

NEW WEST HAVEN IILicense 097002991
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

LPA Parks arrived on September 9, 2022 to conclude a complaint investigation regarding the above allegations. Prior to the visit, LPA completed the required COVID-19 testing protocols and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; LPA ensured she applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N-95 mask. Throughout the course of the investigation, LPA interviewed staff, residents, and performed a document review. LPA was not able to determine that services were not provdied to residents in care. Based on information obtained during the investigation, LPA finds the allegation to be UNSUBSTANTIATED- a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Exit interview. Copy of report provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 80072(a)(2)Type B

    Personal Rights. (a) Each client shall have personal rights which include, but are not limited to, the following: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on observation and interview, masks were not consistently being worn by staff.

  • 87645(a)(5)Type A

    87465(a)(5) Incidental Medical and Dental Care-The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: based on interview and MAR document review, residnet was not given medication as prescribed.

FAQ · About this visit

Common questions about this visit

What happened during the September 9, 2022 inspection of NEW WEST HAVEN II?

This was a complaint inspection of NEW WEST HAVEN II on September 9, 2022. The inspection found no deficiencies and no citations were issued.

Were any citations issued to NEW WEST HAVEN II on September 9, 2022?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.