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Inspection visit

complaint

NEW WEST HAVEN IILicense 0970029911 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 7/1/24 Licensing Program Analyst (LPA) Lavinia Muscan conducted an unannounced complaint visit and met with Administrator Jennifer Scarberry. It was alleged that the Licensee did not provide records to the resident or resident’s responsible party/representative. The Licensee was informed that all information and records obtained from or regarding residents shall be confidential and shall be made available upon the resident’s written consent or that of their designated representative. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(c)(1)Type B

    (c)All information and records obtained from or regarding residents shall be confidential. (1) The licensee shall be responsible for storing active and inactive records and for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement was not met as evidenced by: Based on record reviewed it was determined that the Licensee did not produce records for R1 to R1’s representative. This poses a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 1, 2024 inspection of NEW WEST HAVEN II?

This was a complaint inspection of NEW WEST HAVEN II on July 1, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to NEW WEST HAVEN II on July 1, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(c)All information and records obtained from or regarding residents shall be confidential. (1) The licensee shall be res..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.