complaint·June 18, 2025

Facility is in disrepair. Department conducted a facility walk-through on 4/22/25 and 6/9/25, department did not observe facility in disrepair during either visit. Department observed the facility equipment to be operational. Department observed portable heaters and AC units available in case the old unit goes out. Department and the Administrator discussed plans to update the AC unit and Furnace and its appliances. Based on information obtained during the investigation, Department finds the allegations to be UNSUBSTANTIATED - a finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Facility staff did not ensure that the facility is clean/sanitized. Based on interviews and observations, the facility did not appear to have an unclean and unsanitary facility. On 4/22/25 and 6/9/25, department observed client bedrooms, bathrooms, kitchen, activity room and common areas and all areas appeared clean and sanitary. Department could not corroborate the allegation. Based on interviews conducted and observations, the preponderance of evidence standards have not been met. Therefore, the above allegations are found to be UNSUBSTANTIATED . Findings that the complaint is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted. Report left with facility.