complaint·June 26, 2023

Facility staff did not safeguard resident’s personal equipment. On 5/17/22, R1 arrived at the facility. The medical supply service delivered R1’s medical equipment to the facility however on 5/18/22, R1 relocated to another licensed facility. When the medical equipment was delivered to this facility the licensee was out of town and there was some confusion on where R1’s equipment needed to be sent. On 10/27/22 the licensee and R1’s responsible party communicated with the medical supply company to ensure R1’s equipment was picked up from this facility and taken to R1’s new facility. Based on interviews conducted and records review, the licensee did safeguard resident’s medical equipment and made arrangements for R1’s medical equipment to be sent to the correct location. This agency has investigated the complaints alleging, facility staff did not safeguard resident’s personal equipment. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview with administrator. Copy of the report provided to facility.