complaint·May 21, 2021

LPA Smith conducted an unannounced complaint visit and met with Gregory Kasner. R1 was restricted from the dining room, activities and transportation for continued disruptive behaviors, yelling, shouting, unwelcome interactions with staff and other residents, verbal aggression, erratic behavior and inappropriate / unwelcomed touching of staff and residents. Eight witness statements documented the above referenced behaviors. Based on safety of other residents and staff, R1 was limited to certain interactions. Facility offered alternatives for R1, such as food delivery, solo transportation to / from medical and dental appointments. As a result of this investigation, LPA finds the allegation that resident is restricted from dining privileges, resident is restricted from activities and resident is restricted from transportation services to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.