complaint·March 23, 2022

Staff are not meeting the needs of the resident Copy of resident's care plan / schedule were obtained. Complainant alleges that resident was in the same clothes 1 week later. There is no evidence that 1) Resident remained in the same clothes for the week and 2) didn't wear any other clothes for the 6 other days in between observations. Based on this, the allegation is UNSUBSTANTIATED. Insufficient staffing to meet the needs of residents LPA received a copy of the staffing schedule for the month of March 2021. It appears that the facility was adequately staffed during the month of March. Additionally, a copy of the pendent response for the resident in question and the AL portion of the facility for March 2021, showed more than adequate response times, less than 15 minutes per occurrence, max. Based on this, the allegation is UNSUBSTANTIATED. Facility not following residents care plan Complainant is alleging not following care plan. According to charting notes, resident refused to take a shower on 3/31. According to Betsy, unless other wise noted, showers were given as scheduled. There is no proof / evidence that showers were not given during that time frame. Based on this, the allegation is UNSUBSTANTIATED. As a result of this investigation, LPA finds the allegation that facility failed to seek timely medical attention, staff are not meeting the needs of the resident ,insufficient staffing to meet the needs of residents and facility not following residents care plan to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.