complaint·June 8, 2021

Prior to entering the facility, LPA Smith spoke with staff to pre-screen that the facility is COVID free. Analyst also self-screened for having no known symptoms or exposure. Analyst followed facility's screening protocols, wore an N-95 respirator and maintained distance during the visit. LPA Smith conducted an unannounced complaint visit and met with Evelyn McGrath. Staff did not give resident medication: Complaint alleges that medication, haloperidol, was never administered to resident. Medication administration records indicate that on 3/7/20, 3/9/20, 3/13/20, 3/14/20, 3/15/20, 3/17/20, 3/18/20, & 3/19/20 the above referenced PRN medication was administered to the resident. Based on medical documentation, medication administration records and MD RX, this allegation is UNFOUNDED. This agency has investigated the complaint alleging that staff did not give resident medication. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.