complaint·July 17, 2024

Staff interfered with the resident's right to make decision about their care Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegation above. During the investigation, it was determined that after R1 asked to go to bed later, facility planned to have staff work a little later to accommodate resident desires. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation UNSUBSTATIATED. Facility staff are not adequately trained to meet the needs of residents in care Staff do not transfer resident in a safe manner Staff do not have equipment required to meet residents needs Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegations above. During the investigation, the department reviewed staff training records and observed that required training requirements were met, including how to safely transfer residents, and using required equipment for transfer. Staff interviewed indicated that staff have required mandated training. Though training requirements are met, meaning classes were taken; LPA cannot ascertain if all staff understood the training and applied it appropriately. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation UNSUBSTATIATED. Exit interview conducted and copy of this report was left at the facility. Staff do not provide daily activities for residents in care Staff are not meeting resident’s ALD needs Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegation above. During the investigation, resident and staff interviews indicated that residents are receiving all ADLs, including activities from care staff. Residents indicated that if they need anything staff are there and ready to assist. Residents indicated that all their needs are being met by facility staff. Staff indicated that they have never observed other care staff not providing ADLs, or activities to residents in care. Therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Facility is in disrepair, unsanitary and not odor free Staff do not keep the facility free of mold Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegation above. During facility walk through on 4/30/24 and 7/17/24, it was observed that the facility is clean, sanitary, odor free and without mold. Therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted and copy of this report was left at the facility.