Complaint·September 30, 2022

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Sara Guidry, Asst. Executive Dir., and informed her the purpose of the visit. During the course of this investigation LPA toured the facility and spoke to persons relevant to the complaint investigation. It was determined that the above allegations: Personal Rights violations, Facility is in disrepair, Reporting Requirements are not met, Personnel Requirements are not met, and Administrator's Qualifications and Duties are not met are UNFOUNDED. The investigation indicated there were no personal rights violation, facility was in good repair, reporting requirements were done as per title 22, personnel requirments were met, and administrator met qualifications as per title 22. This agency has investigated the complaint alleging (Personal Rights violations, Facility is in disrepair, Reporting Requirements are not met, Personnel Requirements are not met, and Administrator's Qualifications and Duties are not met). We have found that the complaint was unfounded, therefore we have dismissed the complaint.