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Inspection visit

Routine inspection

PALM VILLAGE RETIREMENT COMMUNITYLicense 1004048094 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On 1/30/2025 Licensing Program Analyst (LPA) M. Garza arrived unannounced for an annual inspection visit. LPA was met by Administrator, Karley Alcantar. LPA introduced self, explained reason for visit and was permitted entry into the facility. LPA completed a health and safety check on residents in care. LPA toured the facility inside and out. Sample resident rooms were observed. There was 5 resident on hospice at the time of the inspection. Pathways and doors were clear and free from obstruction. Common areas were clean, adequately furnished, and adequately lit. Smoke detectors and carbon monoxide detectors were present and operate on a system. Smoke/carbon monoxide detectors present and operational in independent living. Fire extinguishers last serviced 3/14/2024. Last fire drill on 12/20/2025. Resident rooms observed to have the required furnishings and with adequate lighting. Linen supplies are kept in linen closets. LPA observed sufficient seating under covered patio areas. The following issues were observed during todays visit: Trash can in restrooms not covered. Food in freezer inside snack area not properly stored. Snack area was observed with cabinet full of debris in need of cleaning and a hole needing repair under sink. Beverage servers/ice dispenser in snack area and kitchen galley observed dirty, in need of cleaning. White sputum observed in hallway in need of cleaning/disinfecting. Trash can observed in kitchen galley observed without lid. Food in kitchen refrigerator observed not properly stored and in need of disposal. Kitchen doorway observed with broken tile/laminate in need of repair/replacement. Tools/items posing a danger observed outside off kitchen unlocked and accessible. Trash cans off kitchen observed overflowing and in need of disposal. CONT... CONT... LPA requested the following documents to be submitted to CCL by 2/7/25: current copy of Administrator’s Certificate, Administrator Organization (LIC 309), Designation of Administrative Responsibility (LIC 308), Emergency Disaster Plan (LIC 610-E), Personnel Report (LIC 500), Register of Facility Clients/Residents (LIC 9020) in order to update the facility file. Due to facility size and time frames, LPA will return for an annual continuation visit. Exit interview completed with Administrator, Karely. A copy of this report, deficiencies and appeal rights were provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(a)(1)Type B

    Based on LPA observation, the licensee did not comply with the section cited above in that facility sketch does not include assembly point(s). This poses a potential health, safety and or personal rights risk to residents in care.

  • 87303(a)Type B

    Based on LPA observation, the licensee did not comply with the section cited above in that lobby café observed with cabinet full of debris in need of removal and area under sink in need of repair. This poses a potential health, safety and or personal rights risk to persons in care.

  • 87309(a)Type B

    Based on LPA observation, the licensee did not comply with the section cited above in that tools/items posing a danger to residents observed outside, off the kitchen unlocked and accessible. This poses a potential health, safety and or personal rights risk to persons in care.

  • 87555(b)(29)Type B

    Based on LPA observation, the licensee did not comply with the section cited above in that lobby cafe and kitchen equipment observed dirty and in use (items not properly cleaned). This poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2025 inspection of PALM VILLAGE RETIREMENT COMMUNITY?

This was a inspection inspection of PALM VILLAGE RETIREMENT COMMUNITY on January 30, 2025. 4 citations were issued: 4 Type B.

Were any citations issued to PALM VILLAGE RETIREMENT COMMUNITY on January 30, 2025?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "Based on LPA observation, the licensee did not comply with the section cited above in that facility sketch does not incl..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.