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Inspection visit

Complaint

FAIRWINDS - WOODWARD PARKLicense 1072011561 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/15/21 at 8:25 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA met with Operations Manager Jessica Sommer and Assistant Manager Desiree Valero. During the course of the investigation, LPA conducted interviews, and reviewed records. Based on interviews, and record review, LPA found that the facility overcharged the resident $9408. R1 was charged for services that R1 did not agree to receiving and the facility could not produce documents to show R1 agreed to services. The above allegation is substantiated. Deficiency is being cited based on LPA interviews, and record review in accordance with the California Code of Regulations, Title 22, see LIC9099D. Exit interview conducted. A copy of this report will be emailed to Assistant Manager Desiree Valero with "Read receipt" to confirm receipt of this report.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.657Type A

    §1569.657 Rate increase due to change in level of resident care; notice (a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges.This requirement is not met as evidenced by: Based on interviews and records review, LPA found that the facility overcharged the resident $9408. R1 was charged for services that R1 did not agree to receiving and the facility could not produce documents to show R1 agreed to services. This poses an immediate personal rights risk to residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the November 15, 2021 inspection of FAIRWINDS - WOODWARD PARK?

This was a complaint inspection of FAIRWINDS - WOODWARD PARK on November 15, 2021. 1 citation were issued: 1 Type A (serious).

Were any citations issued to FAIRWINDS - WOODWARD PARK on November 15, 2021?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "§1569.657 Rate increase due to change in level of resident care; notice (a) For any rate increase due to a change in the..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.