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Inspection visit

Complaint

SERENITY LIVINGLicense 1072016631 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 10/6/2023 an NCC office meeting was conducted with Licensee Josiane Jones, Attorney Jacob Reinhardt and DIrect Care Staff, Elaine Saucedo to discuss the above allegation. The Department conducted interviews and reviewed records. It was found that the Licensee Representative, Josiane Jones added their name to R1's bank account. Based on the findings the perponderance of evidence standard has been met and the allegation is SUBSTANTIATED per Tiltle 22. Deficiency cited on the attached 9099D. An exit interview was completed. A copy of this report and appeal rights given.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87217(d)(4)Type A

    Safeguards for Resident Cash, Personal Property, and Valuables - …no licensee or employee of a facility shall: become the joint tenant on any account specified in Section 87217(h) with a resident. Based on records reviewed, the licensee added herself to R1’s bank account.

  • 1569.50(a)(4)Type A

    Conduct that is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of the State of California. Based on records reviewed, facility staff financially abused R1. Based on records reviewed, facility staff financially abused R1.

  • 1569.657Type B

    For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges. Based on records reviewed, R1 was charged $12,000 when the signed admission agreement states the rate is $6000.00.

FAQ · About this visit

Common questions about this visit

What happened during the October 6, 2023 inspection of SERENITY LIVING?

This was a complaint inspection of SERENITY LIVING on October 6, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to SERENITY LIVING on October 6, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Safeguards for Resident Cash, Personal Property, and Valuables - …no licensee or employee of a facility shall: become th..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.