Complaint·January 25, 2024

On 01/25/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to commence a complaint investigation. LPA introduced self, stated the purpose of the visit and requested to meet with the Adminitrator. LPA met with Administrator, Scott Richards and Supervising Registered Nurse Priscilla Medina. During today's visit, LPA reviewed records and conducted interviews and found that the facility has increased monitoring for R1 and are in the process of accessing R1 for a higher level of care. Based on interviews and record review, the allegations: Facility does not provide a safe environment for a resident and Facility is retaining a resident requiring a higher level of care are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator, Scott Richards, whose signature on this form confirms receipt of this document.