Complaint·November 8, 2021

On 11/8/2021 Licenisng Program Analyst (LPA) M. Garza arrived at facility to deliver findings on the above allegation. LPA met with Licensee, Irina Chernyakova and explained reason for visit. LPA completed a Health and Safety check on residents in care. The Department has investigated the above allegation. Based on the interviews conducted and/or records reviewed, the above allegation is UNFOUNDED. Residents sign an Admission Agreement at the time of move in. The Adminission Agreement states that there is a $500 admission fee for administrative services provided that is non-refundable. Resident's are refunded any monies due to them. R1 was refunded the prorated fees not used.This agency has investigated the allegation and has found that the complaint is UNFOUNDED. This means that the allegation is false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. No deficiencies cited at this visit. Exit interview completed. Due to COVID precautionary measures a copy of this report will be emailed. A delivered and read receipt serves as confirmation.