Complaint·May 8, 2023

Staff members interviewed state that R2 has extreme emotional outbursts and can display “obsessive” behaviors desiring all of staff’s attention. Interviews reveal that staff have been trained with techniques about how to de-escalate and redirect R5. Record review reveals that these behaviors are noted in R2’s IPP. Staff members were interviewed and state that R3 received assistance with showers daily. Resident showers are documented on the facility Daily Care Collections Sheet. Record review was conducted of R3’s sheet for January 2023. Based on interviews and record reviews, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. There were no citations issued An exit interview was conducted and a copy of this report was left with AD, whose signature confirms receipt of these documents.