Complaint·February 20, 2024

On 2/20/24, Licensing Program Analyst (LPA) M. Medina conducted an unannounced subsequent complaint visit to deliver findings. LPA introduced self and stated purpose of visit. Administrator contacted by telephone and arrived a short time later to conduct complaint visit with LPA. This Department investigated the allegation of missing medication for R1. Per record review and information gathered during interviews, R1 was able to manage their own medications per physicians report dated July 2023. R1 secured and administered their own medication. This Department has found that the above allegations are UNFOUNDED, meaning they were false, could not have happened, and/or were without reasonable basis. We have therefore dismissed the complaint. No deficiencies cited.