Complaint·June 14, 2022

Licensing Program Analyst (LPA) Katie Brown arrived unannounced to conduct a subsequent complaint visit and deliver investigation findings. LPA met with and explained the purpose of the visit with Lai Saeteurn, Associate Executive Director (AED). LPA observed water stations throughout the facility. Interviews were conducted. It was consistently reported that residents are provided water and juice with each meal. Additionally, water is presented before the meal to promote consumption. Residents are offered beverages during activities and snack times between meals. Interviews revealed that the amount of water/liquids consumed daily by residents is not tracked. Staff are trained to look for signs and symptoms of Dehydration. Based on observations and interviews conducted, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. A copy of this report was emailed to aed@kingstonbayfresno.com. An exit interview was conducted with Lai Saeteurn.