Complaint·November 30, 2023

Licensing Program Analyst (LPA) Katie Brown arrived at the facility unannounced to conduct a 10-Day initial complaint investigation. LPA met with and discussed the allegation with Administrator (AD) Rob Huntley and Director Of Nursing (DON) Leonel Lopez, LVN. During the visit, LPA conducted interviews and record review. Interviews reveal that Resident (R1) is independent of Activities of Daily Living (ADLs). Per AD and DON, the facility is aware of the change in R1's needs and increased odor which bother other residents in common areas. R1's care plan is in process of being updated though interventions are in process of being implemented. The above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. There were no citations issued. An exit interview was conducted and a copy of this report was left with AD, whose signature confirms receipt of these documents.