Follow-up·June 20, 2022

On 06/20/2022, Licensing Program Analyst (LPA) Walton arrived unannounced to conduct a case management visit. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. Facility staff contacted Administrator, Marilen Gonzales via telephone. Administrator is unable to attend today's visit, LPA received verbal permission from Administrator to meet with Caregiver, Marissa Masangcay. The purpose of today's visit is to follow up on documentation of staff training submitted to the Fresno CCL office. LPA reviewed records and conducted interviews. LPA requested for Administrator to provide copies of the original certificates, training attendance records and training materials. Facility Administrator is unable to produce the requested documentation today. An interview with the Administrator revealed that the Administrator does not have documentation of training conducted with facility staff that includes the following: date and time training was conducted, training topics and materials, extent of the training, and a signature from staff acknowledging training was conducted. Based on record review and interviews, a deficiency is being cited in accordance with the California Code of Regulations, Title 22, Division 6 on the attached 809D. Exit interview conducted and a Plan of Correction was reviewed and developed with Administrator via telephone. A copy of this report and appeal rights were discussed and provided to Caregiver, Marissa Masangcay, whose signature on this form confirms receipt of this document.