Follow-up on corrections·August 3, 2021

On 08/03/2021, Licensing Program Analysts (LPAs) Walton and Yang conducted an unannounced, Case Management - Deficiencies visit. LPAs met with Assistant Administrator, Leticia Rodriguez. LPAs introduced themselves and disclosed the purpose of the visit. During the course of a complaint investigation LPA found the following: Per review of the Needs and Services Plan, Resident R1 should have received showers from female staff only. Consistent statements from interviews revealed that the Needs and Services Plan was not followed for R1 and R1 was "forced" to receive showers from both male and female staff. On 07/20/2021, 07/23/2021, and 08/03/2021 LPA conducted unannounced visits to the above facility. During each visit, an Administrator was not present. Upon review of facility staff schedule, it was found that an Administrator is not scheduled to manage the facility and an Administrator is available "as needed". Consistent statements from interviews, revealed that the Administrator is not present in the facility. Based on observation, record review and interviews, deficiencies are being cited in accordance with California Code of Regulations, Title 22, Division 6 on the attached 809D. Exit interview was conducted and a Plan of Correction was reviewed and developed. As a COVID-19 precautionary measure, a copy of this report and Appeal Rights will be provided via email and an electronic read receipt confirms receiving these documents. Facility Representative signature on file.