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Inspection visit

Complaint

FIVE STAR ASSISTED LIVING CORPLicense 1072088871 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 02/02/2026 Licensing Program Analyst (LPA) M. Garza arrived at the facility for an unannounced complaint visit. LPA met by Direct Care Staff, Esther and Henry Alsisto explained reason for visit and was permitted entry into the facility. Licensee/Administrator, Jasmine Oganyan was contacted and arrived some time later. A tour of the facility was completed. A health and safety check was completed on residents in care. Residents were observed in common area and in rooms. There are currently 6 residents present during todays visit. 1 of 6 is bedridden and 3 of 6 are receiving hospice services at this time. During complaint investigation LPA completed interviews, reviewed admission agreements and incident reports. Interviews disclosed that R1 passed on 7/28/25 and their personal belongings were removed from the facility on 7/29/25. Licensee did not provide a refund to the responsible party as required by Title 22. Responsible party is owed a refund in the amount of $322.58. The preponderance of evidence standard has been met per California Code of Regulations, Title 22. The complaint allegation is SUBSTANTIATED. Deficiencies cited on attached 9099D. If not corrected, deficiencies will have a potential impact to residents in care. Exit interview completed with Licensee, Jasmine. A copy of this report, deficiencies and appeal rights provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(1)Type B

    87211 Reporting Requirements (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case… This requirement was not met as evidence by: records reviewed, the licensee did not comply with the section cited above in that review of incident reports provided to the Department are not being completed. LPA reviewed incident reports for R1’s death. Death reports were not submitted by the Licensee from the period of 3/25/25 through 2/2/26. R1 passed on 7/28/25. This poses a potential health safety and or personal rights risk to residents in care.

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  • 1569.652Type B

    1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidence by: review of records and interviews completed. The licensee did not comply with the section cited above in that R1 passed on 7/28/25 and their belongings were removed from the facility on 7/29/25. Licensee did not provide a refund for the 2 days of the month that the resident did not reside at the facility in the amount of $322.58. This poses a potential health safety and or personal rights risk to residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the February 2, 2026 inspection of FIVE STAR ASSISTED LIVING CORP?

This was a complaint inspection of FIVE STAR ASSISTED LIVING CORP on February 2, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to FIVE STAR ASSISTED LIVING CORP on February 2, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87211 Reporting Requirements (1) A written report shall be submitted to the licensing agency and to the person responsib..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.