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Inspection visit

Routine inspection

HEART TO HEART FAMILY CARE CENTER LLCLicense 1072089055 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Katie Brown and Daiquiri Boyd arrived unannounced to conduct the Annual Inspection. LPA met with and explained the reason for the visit with Administrator (AD) Chao Vang. During this visit, LPA toured the facility inside & out. Resident rooms contained required furnishings and lighting. The bathrooms were found to be clean with faucets delivering hot water at 106 degrees. LPA observed required hygiene items, towels, extra bedding, and linens which were stored and available for use. The kitchen was clean, with necessary items and appliances. LPA observed required food supply and paper product storage. Medications are locked and centrally stored in a locked hallway closet. Common and activity areas were clean and occupied by residents throughout. There are visitation areas available inside and out. Doors and passageways are unobstructed throughout the facility. The Fire extinguishers were serviced April 2024 by Valley Fire Company. Due to time constraint, LPAs were not able to complete the inspection and will return at a later date. Deficiencies are being cited in accordance with California Code of Regulations on the attached LIC 809-D in the areas of: Storage Space, Incidental Medical and Dental Care Services, Maintenance and Operation An exit interview was conducted and Plan of Correction (POC) developed. A copy of this report was signed by AD and Appeal Rights were provided.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.311Type B

    Based on observation, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Licensee did not comply with the requirement above. The Carbon Monoxide detector was not present in the facility during the visit.

  • 87303(e)(6)Type B

    Keep bathing and hygiene facilities in operating condition

    Based on observation, the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care. LPAs observed a leaking toilet in the resident bathroom.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on observation], the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. Licensee did not ensure cleaning supplies, laundry detergents, bug sprays were inaccessable to residents. The above were stored in the garage which was unlocked.

  • 87465(a)(4)Type A

    Assist residents with self-administered medication

    Based on observation, interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. Licensee did not ensure that medications were given as prescribed. LPAs observed pre-filled medications in the med cabinet that staff confirmed were not given to a resident.

  • 87465(h)(5)Type A

    Keep prescriptions in original containers

    Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed pre-filled medications. The med cups contained unlabled PRN and routine medications were kept in the same cup

FAQ · About this visit

Common questions about this visit

What happened during the July 30, 2024 inspection of HEART TO HEART FAMILY CARE CENTER LLC?

This was an inspection of HEART TO HEART FAMILY CARE CENTER LLC on July 30, 2024. 5 citations were issued: 3 Type A (serious) and 2 Type B.

Were any citations issued to HEART TO HEART FAMILY CARE CENTER LLC on July 30, 2024?

Yes, 5 citations were issued (3 Type A, 2 Type B). The first citation was for: "Based on observation, the licensee did not comply with the section cited above which poses/posed a potential health, saf..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.