Complaint·August 6, 2025

Citations

5 citations recorded^*CCLD

• 87468.1(a)(8)Type B

  Regular representative updates on care

  87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (8) To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement was not met as evidence by: LPA observations, interviews conducted and records reviewed. The licensee did not comply with the section cited above in that there is verified outbreak and family was not notified. This poses a potential health, safety and or personal rights risk to residents in care.

• 8711(a)Type A

  87411 Personnel Requirements - GeneralFacility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs... This requirement was not met by: LPA observations and interviews conducted. The licensee did not comply with the section cited above in that facility is not meeting residents incontience needs, served frozen food, and night staff was sleeping during a working shift. This poses an immediate health, safety and or personal rights risk to residents in care.

• 87303(a)Type B

  Maintain facility in clean, safe, sanitary condition

  87303 Maintenance and Operationa) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidence by LPA observation, interviews conducted and records reviewed. The licensee did not comply with the section cited above in that the facility had on overwhelming odor of incontinence during multiple visits, observation of residents room having feces on the wall and dirty laundry pilled in bathrooms. This poses a potential health, safety and or personal rights risk to residents in care.

• 87405(a)Type B

  Certified administrator requirements and substitute coverage

  87405 Administrator - Qualifications and Duties(a) All facilities shall have a qualified and currently certified administrator. The licensee and the administrator may be one and the same person. The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section... This requirement was not met as evidence by LPA observation, interviews conducted and records reviewed. The licensee did not comply with the section cited above in that Administrator did not respond to resident representives in a timely manner and was not at the facility an appropriate amount of time. This poses a potential health, safety and or personal rights risk to residents in care.

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• 87468.1(a)Type B

  Residents in all facilities must have rights

  87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:... This requirement was not met as evidence by LPA observation, interviews conducted and records reviewed. The licensee did not comply with the section cited above in facility staff did not prevent incidents between residents. This poses a potential health, safety and or personal rights risk to residents in care.

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