Complaint·March 21, 2023

On 3/21/23, Licensing Program Analyst (LPA) M. Medina arrived unannounced to conduct a complaint investigation. LPA introduced self, stated the purpose of the visit. LPA met with Administrators, George Kutnerian and Angela Kutnerian LPA received toured facility, conducted interviews, and reviewed documentation received. Per review of resident physician reports, no residents residing in facility have tendency to wander therefore regulation does not require facility to have awake staff during the night. During interview with R1 responsible party, LPA was informed that R1 was relocated to facility due to excess contact with 911 services for non-emergency situations. This Department investigated the complaint alleging facility staff failed to seek medical attention for resident and facility does not have awake night staff. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.