Complaint·October 18, 2021

Based on record review and interviews with staff, it was determined that staff have received the required training prior to working with residents. Interviews revealed that the Licensee instructs staff training. New hires are trained for approximately 2 weeks, training includes shadowing other caregivers. During the facility tour, LPA observed medications to be stored inaccessible to residents in care, in a cabinet in the kitchen. LPA did not observe medications in the resident bedrooms. Facility floors appeared to be clean during the inspection, no residue or dirt was observed on the floors. Faucets were observed to be operational, LPA observed faucets to be in good repair. Resident bedrooms were observed to be kempt, with no obstructions to pathways. Resident bathrooms were observed to be clean and free from odors. Based on observation, interviews and records review, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. An exit interview was conducted with Administrator. As a COVID-19 precautionary measure, copy of this report was discussed and provided to Administrator via email and an electronic read receipt confirms receiving this document. Report was signed on-site by Facility Representative.