Complaint·August 30, 2023

3. Based on interviews, conflicting information was received relating to whether the facility notified the Responsible Party of all incidents which occurred. Record reviews of Incident Reports and facility Chart Notes note the “RP was notified”. It was discovered that the facility would notify both the responsible party/POA and other times another family member would be notified in person during a visit. 4. Based on observation and interviews, rooms in Memory Care have a call button in the restroom. Rooms in Memory Care have a motion sensor alert system. Based on interview of R1 and record review, it is unable to be determined if R1 understood how to use the call system or that the bathroom alert was in place. The above allegations (#1 - 4) are UNSUBSTANTIATED . Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. There were no citations issued An exit interview was conducted and a copy of this report was left with AD, whose signature confirms receipt of these documents.