complaint·October 1, 2021

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. During this visit LPA delivered investigation findings regarding the above allegations. I met with staff Roselle A. Tayag and spoke to Jill Stowell, Administrator and inform them the purpose of the visit. The Department has investigated the complaint alleging: Resident sustained injury while in care, lack of supervision resulted in resident AWOL and unlawful eviction. Based on the interviews conducted and/or records review the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.