Complaint·May 18, 2021

Licensing Program Analyst (LPA) M. Medina arrived unannounced to conduct a subsequent visit to this complaint investigation. LPA met with Administrator, Donna Hurley On 11/16/20, R1 was transferred via ambulance to Kaiser Permanente-Fresno for medical treatment due to COVID-19. R1 Further evaluation and x-rays showed a “mildly” displaced left femoral neck fracture, there was no bruising noted and no surgical intervention required. Facility has no records of R1 sustaining a fall. Prior x-rays in 2/2020 did not note any fractures. This Department has reviewed all records and is unable to determine when the fracture occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations is Unsubstantiated. Exit interview conducted. No deficiency cited.