Complaint·March 29, 2024

On 3/29/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility is in disrepair. During complaint investigation the LPA reviewed facility records, interviewed facility staff, residents, and the Administrator. Based off of records review, one of three facility elevators was in repair and is currently fixed. Allegation: Staff did not ensure that residents are being fed. Based off of records reviews and residents and staff interviews no concerns of residents not being fed. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to the Administrator.