Complaint·August 9, 2024

On 08/09/2024 Licensing Program Analysts (LPA's) Sarah Hurt and Martin Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Administrator Brandon Montelango, and explained the purpose of todays visit. Regarding the allegation Staff not keeping facility free of pests.LPA's interviewed Resident 1 who stated the facility has already taken care of the pest issue. Resident 1 stated the pest issue was treated within one week of staff being informed. Facility staff was notified of pest issue on 07/31/2024, and Administrator provided invoice for pest treatment dated 08/08/2024. Resident 1's bedroom did have a pest issue, and the facility handled in a timely manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited today, Per Title 22 Regulations. Exit interview conducted with facility Administrator Brandon Montelango, and a copy of this report provided.