Complaint·November 29, 2023

On 11/29/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegation. LPA introduced self and disclosed the purpose of the visit to the Administrator. LPA met with Administrator, Marisela Vizcarra. The Department investigated the allegation: Resident sustained unexplained fractures while in care, and found that the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued during this inspection. An exit interview was conducted with Administrator. A copy of this report was discussed and provived to Administrator, Marisela Vizcarra, whose signature on this form confirms receipt of this document.